Terms of Service

DoctorBrand provides brand, content, website, and related marketing services to private medical and dental practices, delivered in part through a client portal where practice teams can view, comment on, and approve work.

Portal accounts are created by invitation. You're responsible for keeping your credentials secure and for activity under your account. Tell us promptly if you suspect unauthorized access. We may suspend accounts that threaten the security or integrity of the service.

You agree not to:

• upload patient health information or any data you don't have the right to share;
• attempt to probe, disrupt, or gain unauthorized access to the service;
• use the service to send spam or unlawful content;
• resell or provide access to the portal to third parties without our agreement.

Your practice retains ownership of the materials you provide (your logo, photos, copy, and other content). Deliverables we create for your practice are owned by the practice upon full payment, except for our pre-existing tools, templates, and know-how, which we retain and license to you as part of the deliverables. We may reference completed, public work in our own portfolio unless your agreement says otherwise.

The service is provided "as is." We work to a high standard, but we don't guarantee specific marketing outcomes (rankings, patient volume, or revenue). Nothing we produce is medical, legal, or compliance advice; your practice is responsible for the accuracy and regulatory compliance of clinical claims it approves for publication.

To the fullest extent permitted by law, our total liability arising out of these terms or the service is limited to the amounts your practice paid us in the twelve months before the claim, and neither party is liable for indirect, incidental, or consequential damages. Both parties' obligations under a signed service agreement are unaffected by this section where that agreement says otherwise.

You may stop using the service at any time; client engagements end per the signed agreement. We may suspend or terminate access for material breach of these terms after notice and a reasonable chance to cure, or immediately for security abuse.

These terms are governed by the laws of the State of Nebraska, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Lancaster County, Nebraska.

We may update these terms; material changes get a new effective date above and, for clients, a note in the portal. Continued use after a change means acceptance.

Questions: support@doctorbrand.ai.